TERMS & CONDITIONS

Effective Date: 01-01-2026

Welcome to Ninico, operated by PROMONET INFOSOLUTION PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). By accessing or using our website (www.ninico.online) and purchasing our products, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. General

This website is owned and operated by PROMONET INFOSOLUTION PRIVATE LIMITED.

By accessing, browsing, registering, or making a purchase through our website, you agree to be bound by these Terms, our Privacy Policy, Refund & Return Policy, and all applicable laws and regulations.

We reserve the right to modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of any revised Terms.

2. Eligibility

  • You must be at least 18 years of age to make purchases on our website.

  • By using this website, you represent that you have the legal capacity to enter into binding agreements under applicable law.

3. Account Registration & Security

If you create an account:

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to provide accurate and complete information.

  • You are responsible for all activities occurring under your account.

  • You must immediately notify us of any unauthorized access or security breach.

We reserve the right to suspend or terminate accounts found to contain false information or involved in suspicious activity.

4. Product Information

We strive to provide accurate descriptions, images, specifications, and pricing.

However:

  • Product images are for illustrative purposes only.

  • Colors may vary due to screen settings and photography.

  • Product availability may change without notice.

  • Minor variations may occur between displayed and delivered products.

We reserve the right to correct any errors, inaccuracies, or omissions.

5. Orders & Payments

  • Orders are confirmed only after successful payment authorization.

  • We reserve the right to accept, reject, or cancel any order.

  • All prices are displayed in Indian Rupees (INR).

  • Applicable taxes will be charged as required by law.

Orders may be cancelled due to:

  • Product unavailability

  • Pricing errors

  • Payment issues

  • Suspected fraudulent activity

If payment has already been made, eligible refunds will be processed according to our Refund Policy.

6. Shipping & Delivery

  • We deliver across India through trusted courier partners.

  • Delivery timelines are estimates and may vary.

  • Delays caused by weather conditions, transportation disruptions, strikes, natural disasters, or other external events are beyond our control.

Risk of loss passes to the customer upon successful delivery.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Generally:

  • Products must be unused, unwashed, and undamaged.

  • Original packaging and tags must be retained.

  • Return requests must comply with specified timelines.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Upload harmful code, malware, or viruses.

  • Interfere with website functionality.

  • Attempt unauthorized access to our systems.

  • Engage in fraudulent activities.

Violation of these Terms may result in account suspension or legal action.

9. Intellectual Property

All content available on the website, including:

  • Logos

  • Trademarks

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Text content

is the exclusive property of PROMONET INFOSOLUTION PRIVATE LIMITED or its licensors.

Unauthorized copying, reproduction, distribution, or commercial use is strictly prohibited.

10. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis.

We do not warrant that:

  • The website will operate uninterrupted.

  • Errors will be corrected immediately.

  • The website will be free from viruses or harmful components.

Use of the website is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law:

PROMONET INFOSOLUTION PRIVATE LIMITED shall not be liable for:

  • Indirect damages

  • Consequential losses

  • Loss of profits

  • Business interruptions

  • Data loss

Our maximum liability shall not exceed the amount paid by you for the relevant product or order.

12. Indemnification

You agree to indemnify and hold harmless PROMONET INFOSOLUTION PRIVATE LIMITED, its directors, employees, affiliates, and partners against any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Violation of these Terms

  • Misuse of the website

  • Fraudulent conduct

  • Violation of applicable laws

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Their content

  • Privacy practices

  • Products or services

Accessing third-party websites is entirely at your own risk.

14. Force Majeure

We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Pandemics

  • Government actions

  • Internet outages

  • Transportation disruptions

  • Strikes

  • Civil unrest

Our obligations shall remain suspended for the duration of such events.

15. Termination

We reserve the right to suspend or terminate access to our website without prior notice if:

  • These Terms are violated

  • Fraudulent activity is detected

  • Security risks arise

  • Required by law

16. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

17. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with a revised Effective Date. Continued use of the website constitutes acceptance of the revised Terms.

18. Contact Information

PROMONET INFOSOLUTION PRIVATE LIMITED

📧 Email: promonetinfosolution@gmail.com

📞 Phone: +91 9911377288

🏢 Address:

Office No-401, C-25, Fourth Floor, Old Plot No-14, Gali No-05, Guru Nanak Pura, Laxmi Nagar Near V3S Mall, New Delhi, East Delhi, Delhi – 110092